Feedback on my store.

THBV
New Member
1 0 0

Hello,Guys. Please, give honest feedback on my store: wwe.thehealthandbeautyvillage.com

I am getting lots of traffic from Instagram but no sales. Please, review website, products, appeal, colours, professionalism.

Thank you.www.thehealthandbeautyvillage.com 

0 Likes
EcomGeeks
Shopify Partner
1002 137 329

Hey @THBV,

When you get high traffic and no sales it either means you are getting the wrong kind of traffic (not your target audience) or there is something within your store that is turning people away (product prices, shipping time, shipping cost, a site error etc.). We recently released a 2021 Shopify Ad Strategy video that I'd recommend giving a watch:

I've taken a look through your store and I have a few suggestions. 

First, your dropdown menu. I'd recommend adding a background so that the text is readable. Against most of the photos in your slideshow, it's really difficult to read the dropdown options.

healthandbeauty-home.png

You are offering a wide range of products on your website. Within your slideshow alone you have leggings, nail polish, makeup brushes, styling tools and more. This is something we see very commonly on the forums. People tend to start shops selling things like jewelry, clothing, tech and etc. The problem with this is that these types of items can be already be purchased offline in hundreds retail stores as well as online through thousands and thousands of online stores. So when a person is searching for a clothing item or cosmetic tool in Google, these big companies with massive marketing budgets are who is showing up in search results and who you are competing with for customers. A person can complete IF they give people a reason to purchase from them vs. the other guys. 

If you cannot find a way to set yourself apart in the market, it is time to move on to a different product. A good product choice should have these qualities:

  1. High demand. Look for "problem fixing products".
  2. Not easily accessible. Look for products that are not available in stores or online through big retailers or Amazon.
  3. Popular. Look for trending products.

We did a video on how/where to find winning products:

PS: If you decide to give Ecomhunt a try, here is our affiliate link: https://www.ecomhunt.com?afmc=2tp
Using our affiliate link does not cost you anything extra, it tells Ecomhunt we sent you and we may receive earnings for that referral.

I'd also recommend watching our Dropshipping playlist as we walk you through the best platforms to use for shipping time and margins, how to find winning products and more. All free, no course necessary :). 

We hope our response was helpful, if it was, let us know by giving us a thumbs up and/or marking it as a solution!

PS: If you would like to hire us to do the tweaks we recommended or are interested in talking to us 1-1 about your store, you can email us at ecomgeeksco@gmail.com.

Best of luck!

Join our new Facebook Group for Shopify Dropshippers! Winning products, dropshipping advice & more!

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Hi @THBV 

I'm Richard - CRO Expert at PageFly Landing Page Builder. 

Congrats on your new store. I have just had a look at your store. I have just some small things I'd suggest for your Homepage for a better chance of gaining sales. May it help!

1. Make a sticky header

Sticky header helps customers easily access menu navigation although they scroll down or up on your page. Customers can also quickly reach the Search field to find products with a sticky header.

RichardNguyen_0-1615435826731.png

Your header is taking up a big area now. You should make it smaller or be displayed on this place or you can find a way to stick it on the left side. It's better to make this header have different colors when you scroll. You can see an example on our website below.

RichardNguyen_1-1615435826713.gif

2. Improve your hero banner

The banner is very significant in hero material. It is the first thing customers see when they visit your website. Let's get consumers to know exactly what you're having in 5 seconds first. Your current images are pretty but I think we can improve it more, it doesn’t show the attractive products you have.

RichardNguyen_2-1615435826746.png

What should you do?

- Add a premium banner. It makes your site more professional and helps attract the attention of customers 

- Display the products on the banner. As soon as they see your sign, let your customers know what you're selling. You’re using a slideshow. It’s a good choice. However,the content should be improved as my picture, add heading and CTA button for it. And your slideshow height should be equal, don’t make it up and down.

3. Classify principal and secondary Call-to-action (CTA) button on your Home page

One crucial thing for an online store's home page is a primary call to action. With this icon, you are going to redirect customers to the page where they mostly want to take action. This also helps your store to improve its conversion rate. 

I found that you have few CTA buttons now, we also can add more CTA buttons in your hero banner, collection list (“View more" or “More detail" buttons) and below your product list (You can add “Buy Now"/”Shop Now" buttons).

Besides, you should define which button is the principal one, which is the secondary one. They should have suitable styles (same color for same level of CTA). The principal buttons should be the most highlighted in your page.

RichardNguyen_3-1615435826634.png

RichardNguyen_4-1615435826531.png4. Add more content on your homepage

Besides the hero banner, I suggest that you should add more information in your homepage. It can be your collections and product lists to make intuitively what you are selling, for example, the best seller collections

Besides, you can add blogs or reviews of your customer as testimonials. Here is an example of testimonials and unique points that is displayed on our page templates, you can refer more.

RichardNguyen_5-1615435826456.png

To build a better Homepage, you also can take a look at our blog here : Personalize Your Homepage (LINK)

If you find my comments helpful to you, like it or mark as a solution. Let me know if you have any questions. I recommend you take a look at our PageFly is a powerful page builder to help merchants to build pages. 

Besides building attractive and powerful pages,you should spend more time focusing on marketing strategies. 

Good luck and have a nice day! Cheers!

CRO Expert at PageFly - Advanced Shopify Page Builder - Empowering 90.000+ active merchants.

Check our Evergreen Guide on Moving Your Brick-n-Mortar Store Online.

Want To Strive The Coolest E-commerce Knowledge? Explore Our FREE Video Resources.

AiTrillion
Shopify Partner
3750 215 670

Hello @THBV, I hope you are doing well! Here are some ways to make your store even better and make people want to purchase:

- Add a call to action button on the homepage.

Add web push notifications. If a customer leaves your store, send them a price drop alert notification with the help of a web push notification. Web push notification helps to bring back customers to your store and helps in reducing the bounce rate. You can send updates and abandoned cart push notifications to bring customers to your store.

- Add an announcement bar to highlight important information that you don't want your customers to miss out on.

- You can add a countdown timer to create urgency for your promotions or offers with the countdown timer bar and motivate your customers to buy more from the store. It helps in increasing sales.

- Add a referral program, it helps in increasing sales and creates brand awareness. You can ask your customers to refer a product to their friends and family. When the product is referred by some known, people tend to purchase the product. The referral program helps in increasing sales. You can give a reward for referring the product to someone.

 

Add these customer engagement tools, If your store is engaging then it will help you to reduce Customer Churn Rate i.e percentage of customers who stop purchasing from your brand and will also increase your customer retention.

Moreover, if you would like to implement the above customer engagement features/ marketing tools in your store I suggest you to install the 'All in one' Shopify app AiTrillion, a full-fledged marketing solution. It will help you to capture visitors coming to your store and will help in getting more conversions. 

Hope this helps!

Sachin D | Shopify Growth Expert @ AiTrillion

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- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
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- 13+ Shopify Apps launched on app store.

Hi @THBV 

Well done with your new store.

I see you have gotten lots of useful feedback already from the community.

Here are some things I noticed.

You're trying to sell everything

I think you're trying to sell everything and it is somehow confusing.

Your landing page is showing leggings, I thought that was it, then I saw oils, then brushes, and no CTA or heading to make me understand what is going on.

If you want to sell that much variety of products, you need to find ways to make them all work together. At the moment it is really confusing.

 

Empty About Us Page

emptyy about us.png

 

You might want to add information about your brand, customers do check it.

I hope this is useful,

Another way to improve your sales is by using smart search and filter solutions that will allow your customers to be able to search for the product they need instantly and also filter through your store.

Click here to see a smart search and filter app at work

If you would like to implement a smart search and filter APP in your store. I would recommend you try out the Ultimate Search and Filter Shopify app. I know you will find it useful.

 

 

Collins Mbaka | Support Specialist @ Collection Filter and Search Bar

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- Want to see how Collection Filter and Search Bar can help grow your sales? Click here to try it out for free.