Feedback please

[msarwari]

Hi guys!

so I have had this store for a few weeks now and it has. a lot of engagement but not many sales.. do you guys know any improvement tips?

website: www.drippwhite.com 

Thank you so much!!

[waytoapps · Accepted solution]

Hi

Hope you are doing good. I went through your store and here are few tips which you can work on it.

Firstly, Make a Sticky Header so that customer can navigate easily on the header section and search field.

Add 'Shop Now' CTA button on the Hero banner to direct the customers towards your products.

There are no Reviews on your products. Add customer reviews app from the shopify app store to increase your sales.

Add ATC button (add to cart) on the products on Homepage.

Install a Chatbot which helps you in analyzing customer choices and also it becomes easy for customers to approach you if they have any queries.

There is no terms and conditions checkbox at checkout. I suggest you to install an app from shopify app store which provides 'I agree to the Terms and Conditions'  before checkout .As it makes easy for the customers to read your terms and policies.

Thanks

ShopList 

[Arunesh · Accepted solution]

Hey @msarwari 

Hope you are doing well.

Your store looks quite alluring and professional. I've gone through your store thoroughly and I must say I found the user experience very rich and friendly. The website has been designed very meticulously and I am sure, it will be a hit in no time. 

However, there are a few things that need to be taken care of such as:

1. Banner images are not proper when viewed on Mobile and other smaller devices. Try to convert them into a slideshow.
2. You might want to work on the layout of the website.
3. You can also work on the fonts and their sizes and their colours.
4. You can also work on the brand logo. As it is the first thing your visitors come across when they land on your website. It can be made more attractive with better quality.
5. The login page can be modified. 

There are some other points that should be taken care of. Post that, you need to promote your product in a proper way and in front of the right audience. I would highly recommend you to hire a team to help you out with all these issues. 

You have such large product descriptions, which I am sure consumes a lot of your valuable time. And in the future it will affect your strategies when you'll plan to expand your business. 

We at Descrii, help startups like yours in their early stage and help them grow.

We generate Compelling Product Descriptions, generate Facebook Ad Copies, generate Google Search Ads, generate Instagram Captions, Brainstorm Growth Ideas. 

You get all these in one single place saving you a lot of valuable time. The time which you can invest in expanding your business. We will be more than happy to help you out with your queries. Kindly contact us if you need further assistance.

Well wishes!

Arunesh Kumar

Marketing Officer, Descrii 

Visit Our Website-  https://descrii.tech/

Find us on Shopify store-  https://apps.shopify.com/descrii-smart-descriptions

Contact-  hello@descrii.tech

[AiTrillion · Accepted solution]

Hello @msarwari, I hope you are doing well! here are some suggestions:

- The first fold of the website should always have a call to action in it - And here’s why; in most cases placing the CTA above the fold works wonders for your campaigns. This placement immediately draws your visitors’ attention to your CTA which is always good for conversions.

- Setup Product recommendations on product pages as well as cart page.

- Make sure to use email marketing automation to reach your customers in real-time.

- Add a reward program for giving points and let customers redeem on their next purchase.

- Add reviews to build trust and credibility with your customers.

- You should remove the slider images and banner image after the product section on the home page. You can add blog section there.

Moreover, if you would like to implement the above customer engagement features I suggest trying out the 'All in one' Shopify app AiTrillion, a full-fledged marketing solution. It will help you to capture visitors coming to your store and will help in getting more conversions. 

If you have any questions, I will be happy to help.

Hope this helps!

[msarwari]

Hi!

thank you so much for your advice, how do I add a sticky header? is there an app for that?

[waytoapps · Accepted solution]

Hi 

This is all above the theme that you choose. There are shopify themes which already come with header built-in, where in Sticky navigation is Provided .You can refer them in the Shopify theme. 

Thanks

ShopList 

[msarwari]

Thank you!

[AllFetch · Accepted solution]

Hi @msarwari, 

Have seen your store and I have some comments for you. 

At first, I think you should a more suitable layout for your homepage. Here is the layout that you can take a look at:

- Banners with CTA buttons. Here is where you can send inspirational messages to your customers and guide them to product pages. 

- Featured collections. 

- Featured products. You already have this section. 

- Your story. Where you can inspire your customers. 

- Reviews section 

- Instagram Gallery. Have seen your Instagram account, and it has a lot of good content. So you can think about adding an Instagram gallery for your store to show the content. 

Check this app if you want to have one: Shoppable Instagram Gallery 

About your product pages, you should add:

- The Quantity section 

- More product photos

- More Upsell and Cross-sell methods. For example, product bundles 

- Sticky Add to Cart bar

There are some questions that you need to ask to have solutions:

- How long do your customers stay?

- What products do they visit the most?

Answer more questions that are related to your store performance. You need to find the reasons. 

I suppose one of the reasons is that you're lacking social proof. There are some ways to do that:

- Have more reviews and photo reviews

- More social channels with more followers and likes

- Live chat support 

- More information about products and guarantee policy 

If you want to provide your customers with PDF invoices, the app Drag and Drop PDF invoice will help you create many unique templates. 

Hope this helps!

Happy selling, 

[msarwari]

Thank you for all the advice I appreciate it! I have some work to do now