Goal: Identify what needs to be corrected to remove the suspension from Google Merchant center
Hello & happy new year! I woke up to "2020 won" with another email from Google Merchant Center support saying my account is still suspended. I nearly teared up b/c I cannot for the life of me figure out why I would still be suspended after making the appropriate adjustments. I am new to Shopify and somewhat savvy, but no web designer so the difficulty has been an uphill battle. I've gone as far as I can go, any help is MOST appreciated.
There must be something wrong. Is it the barcode? Is it a setting on Shopify? I just can't see it, maybe you can. Thanks so much in advance.
I would bbe happy to help you.
I am Vinod from Bombay India providing professional website design and development, Google ads Bing Ads email marketing abd conversion rate optimization services to merchants across globe.
I saw your website too possible if I am correct I have found a solution
Also would it be possible fir you to discuss further on my email
I would need to check your product feeds too along with ads if any created.
Many clients have been facing merchant suspension issue before you submit a review let's discuss.
There could be many reasons, I recommend having a look at the following policies:
The most common issues are:
Not adding full contact details page linked from the footer (email, phone number, address, contact form): https://support.google.com/merchants/answer/6363310?hl=en
Not having a valid checkout: https://support.google.com/merchants/answer/9158778?hl=en
Selling products that are not allowed: https://support.google.com/merchants/answer/6150006
Selling products that are not stocked: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions
Not adding any added content, and simply copy-pasting other sites
Having multiple websites in the same niche
Not being honest with what you sell or how you portray the business
Having a low trust factor or no track record of order fullfilment
You can ask Google for specific examples of policy violation. To do so ask here and check the box, I need more info : https://support.google.com/merchants/contact/suspended
Hope this helps.
Recently more accounts are coming under Google suspension I feel there is some other issue even after going through all policy checks do you have a reachable number or email can we talk?
Hello Vinods, as of April 2020, the requirements are simply higher. That is the reason for more suspensions.
All merchants that are not violating product policies can get approved, they just need to work on it. I have successfully helped merchants get approved again, it requires a lot of work.
My contact details are on my website.