Feedback

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New Member
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Hello! My store has been live for a month now. I would love some feedback on it to help make it better. Thanks! 

 

sassycityshop.com

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Shopify Partner
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Hi sassycityshop,


General

  • The favicon: Your store doesn't have a favicon at the moment. A favicon is a small square image or logo that appears on the browser tabs, as well as on browser pages that list web addresses, such as the bookmarks page. It helps strengthen your brand and to add a polished look to your website. Here's how you can add a favicon to your store.
  • I don't see a shipping policy, return policy or privacy policy page. All of that is important information customers look for when making a purchase.
  • You need to add contact information on your storefront so your customers know how they can get in touch with you for any questions they may have. Customers may want to contact you to ask about your products before making a purchase, so you may be missing out on sales that you're not aware of with no contact info! You can easily create a contact page.

Homepage

  • You need a newsletter 97% of people who visit a website for the first time don't purchase it is crucial that we capture their email addresses to bring them back to the site.
  • If the social media icons/links at the footer can be opened at the new tab instead of the same tab upon click. This will ensure your visitors/customers stay on your store while checking out your social media presence.

Product

  • No related product list. It is very helpful in improving your cross sales so i suggest provide featured collections or related product list.
  • Add Shipping and Returns information. This also builds trust.

Hope you found this helpful, if so please click "like" below to let me know.

 

If you need more detailed feedback, you can use our free analyzer tool. To use tool please click here.

FnLabs?

We are specialized in app development and theme customization for Shopify Stores. Our focus is on providing customizable and user-friendly apps to help store owners grow their business.
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Here are some ways to make your store even better and make people want to purchase. You are going to need to work on your product pages and help the have all the basic information customers expect in 2019 from an ecom store.

 

Homepage Feedback

  1. I would clean up the design of your homepage and make sure all your product images are the same size & dimensions and have the same theme / style as some are shot in a studio vs outdoor right now. This is going to help tie your site together when people are looking at your collection pages

  2. Remove the product popup as it's not adding value

  3. Add links to your footer for about us, return/refund, contact us, FAQ, and shipping policy. I didn't see these pages on your site and they are ones customers will look for

Product Page Feedback

  1. Add links to your shipping and return/refund policy on each product page

  2. Move the sizing chart information off your product pages and make a new page for this. That way you can link to it from your product pages and in the footer. This will clean up your page and make it look more professional

  3. Make sure each product has 3 - 5 images as that will help someone decide if they want to purchase. Some products I saw had only 1 or 2 images

  4. Add a section for customer reviews when you get them as this helps build social proof

  5. Add longer product description as this is how you convince someone to buy on your site. Plus it helps with SEO and ranking in organic search

  6. Add a section at the bottom of product pages to show your most viewed/bought items from the site. This can help increase your average order value

 

Your store just needs some tweaks to take it up a level.  Hope you found this helpful, if so please click "like" below to let me know.

We help ecommerce brands create, manage and scale profitable PPC campaigns across North America, Europe and Australia. We also help with Conversion Rate Optimization: TakeSomeRisk.com

P.S. Take my Google Shopping Course and help grow your revenue this month.
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