New Member
1 0 0

Guys let me know how can I delete a grey block in one of my collections, its frustrating because the page says there is a problem with Html.

thanks guys!

Shopify Staff
Shopify Staff
772 86 115

Hey, @IndependenT!

Ash here from the Shopify team. Welcome to the Shopify Community! 

It sounds like you have a grey block in one of your collections that you're looking to remove. I'm happy to help out with this! In order to assist, I'll need a bit more information from you. Could you please reply back here with the following: 

  • What theme are you currently using?
  • Have you made any code customizations to the theme?
  • Please reply back with a screenshot of the grey block
  • Please also provide a link to the collection page the grey block is on

I look forward to hearing back so I can continue to assist! 

Ash | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


Dear @IndependenT 


Please share your store URL and screenshot of the issue OR you can contact us.

Best Regards
MS Web Designer| MS Web International | Task4Store
Contact Us: OR
Was our reply helpful? Please Like or Accept solution