please check my store by visiting www.stovetopchai.com.au and advise whats wrong as I have high traffic but really low conversions lately. Also there is a some delay in receiving messages from website's questionnaire, last time it took 24 hours almost.
Thank you for your help.
One thing to keep in mind, even with a good CTR or tons of traffic, if people are not buying then it's not the right traffic. Not all traffic is created equal. The one thing we tell each client is that you can get traffic of all kinds but that does not mean it's the right traffic for your store.
The biggest issue with your store is your design and background colour. Black is not a great background colour as it can be hard for some to read white text against a black background. Here are some ways to make your store even better and make people want to purchase.
Product Page Feedback
Your store just needs some tweaks to take it up a level. Hope you found this helpful, if so please click "like" below to let me know.
I agree the black background isn't working. I also think you need to improve the below areas.
Home Page: Needs to flow better. I would do this.
Contact Page: I would put the images from contact page into about page. I'll also email you now to test your contact form. Will also attach something that should help so look out for that.
I love that you have put effort into your blogs. That is awesome. Keep up the good work.
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Hey, I recommend you to use Nextsale app. It is really good for increasing sales from traffic. If you suffer from high traffic and zero sales this app is exactly for you. You may try it for free. It uses both Social proof and urgency tools. It differs all the competitors with having all in one dashboard means you do not have to pay separate costs for social proof or urgency.
The link is below, try it for free! Good luck with your store!
Your store looks really cool as a chai lover, I can smell your shop.Its good to know you're getting traffic but still focus on improving few things which might help you to improve sales,here are some of my feedbacks that you can implement on the site easily.With a little patience and some tips, you can reach good amount of sales.
I hope my feedback will help you converting visitors into customers.
May it rains customers and orders,
Cal here from Shopify, thanks for reaching out to us. You've received some great feedback on the store here, and I can see you've already acted on some of that advice on your site!
I'm curious where your main sources of traffic are coming from? As mentioned earlier, not all traffic is equal. What is your current marketing strategy for your business? Do you target a specific demographic? What behaviors/interests have you identified for them? Have you created personas for your target audiences? It's a really useful method of understanding who your ideal customer is and how to find them: (http://bit.ly/2SQUEIg).
Cal | Social Care @ Shopify
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