Congratulation! Your store is pretty and professional! You should be proud of it!
Here are some feedback to make it better!
1. Improve Contact us page
- One of the good way to build the trust of customers is providing fast and effective answers to their questions. So, you should add more contact options such as your phone number, physical address, or social media channels. The more people trust you, the more they are willing to buy your products.
2. Add more delivery options
As I see in your website, you announce that "As we implement procedures to keep our team & you safe, shipping of some orders may be impacted". So, I think you should consider to offer store pickup - this method removes the delivery process, allows people to buy online and go to the store to pickup their orders. By this way, your customers can save the shipping time and shipping fee. In term of your online store, you can encourage shoppers to make additional purchases when they come to the pickup locations. Above are just some few advantages of store pickup.
We carefully prepared this checklist to help you identify whether your online store really need store pickup or not. Check it out!
3. Improve your product page
You should add the Customers reviews section in your product pages to build the trust of customers. Actually, when people see that others love your products, they are more willing to make their purchases. The great reviews play important roles in the buying decisions of your customers.
I hope these above these above feedback are helpful for you!
Have a nice day! <3
Keep the below-listed points in mind for effective store optimization:
Well done, Keep it up!
Your store actually looks pretty good! Good job. I found some minor errors.
All of the rest looks good!
Your website looks professionally done. Good job on that!
There are a few feedbacks I have for you to improve your store.
1. I would recommend you move the search and cart icons to the main menu bar. Currently, they are at the top right corner. Very tiny and almost not visible.
2. I see you have 2 chat widgets on your website. It'll be good to remove one of them
3. It might be good to have the size chart visible on the product details page itself.
4. Do include a contact form in your contact us page or introduce a chat with us button which will open the chat widget
5. Try to use a simplified version of your logo for the favicon. It's currently not legible. A red circle with just the alphabet "D" from the logo might be a good option
I hope these points can be of help to you :)
I wish you all the best for your store!
Hi @Dash_Fashion ,
I can see that you are having information about shipping,returns and refunds which is all very important to increase trust among shoppers.
Here are some suggestions that you can consider :
1. You can add customer testimonials to increase trust among shoppers.
2. Instagram feed could be added for better brand promotions.
3. You may want to think about adding product reviews. Reviews are essential for any eCommerce store as it helps sell more and creates immediate trust with shoppers. Be sure to check out our review app.
Turning More Shoppers Into Customers
If your 3PL is closed, try OTW Shipping ! They're based in Utah, open now, and super flexible with your needs. They also use ShipEdge software which makes managing your inventory and orders with customers much easier. I love the clothes btw!
Hello @Dash_Fashion ,
I just had a look at your store, your store looks great. I have a few suggestions for you hope they might help you.
I hope our feedback helps you.