Live support

jacorySanee
New Member
1 0 0

Hello, I need to get a phone call from a shopify team member, I am not able to get through, I have multiple things I need to discuss with them. Anyone know the best way to go about this? 

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AllFetch
Shopify Partner
542 50 199

Hi @jacorySanee

 

Just reach out to the Shopify Help Center and chat directly with the Shopify support team. 

Here is the link: https://help.shopify.com/en 

 

Thank you, 

AllFetch - eCommerce Order Fulfillment Service - Serving 10.000+ active merchants.
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miguelsan
New Member
7 0 0

we have been trying to get a hold of someone from live support from our shopify website but phone number is not taking calls right now for support since Covid hit. SUCKS but we used Google to search Shopify and when it comes up you can see the store information CEO, Location and so on and you can see that it says chat live with support team. Click there and you will see the live chat window open and begin to chat with a live Shopify support Rep. 

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