Looking for feedback on my store https://cateschemist.com.au/

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New Member
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Hi all!

I am looking for feedback to my store, its has been launched for a while, not sure anything can be adjusted to benefits to the customers' experience or sales. Thanks!

https://cateschemist.com.au/

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Shopify Partner
419 42 140

This is an accepted solution.

Hi @rbccccc

Just take a look at your store 

Firstly, I want to list some points that I like in your store:

- Two product sections on your homepage. On sale and Hot Items.

- Your banners with CTA buttons.

Now I'll describe some of my suggestions for you:

- Add Quickview buttons to allow your customers to see more product details faster. 

ConveyLego0612_0-1603162428809.png

- Add CTA buttons for those sections (more sections below this one)

ConveyLego0612_1-1603162482658.png

- Have seen your Instagram account and it has so much inspirational content. I think you can consider having your own Instagram gallery to show Instagram content. 

Check this app Shoppable Instagram Gallery. It will help you create one and also make it shoppable. 

- On your product pages, I think you have some things that can improve:

+ More product photos and create a product slider.

+ Add Buy now button.

+ Add the Title for your description

ConveyLego0612_2-1603163023551.png

Also, I see you're selling many types of products, so you can consider using some Upsell and Cross-sell methods to increase your sales. There are many third-party apps that can help you do that. 

- I see you have a physical store, so maybe you can offer your customers PDF invoices. 

App Drag and Drop PDF Invoice. Also, it's totally free.

 

Hope this helps!

Happy selling, 

 

 

Member of AllFetch - eCommerce Order Fulfillment Service.
We offer many solutions to help store owners grow their Shopify businesses.

If my answer is helpful, click Like and Mark it as an Accepted Solution to let me know!
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Shopify Partner
790 17 223

Hi @rbccccc !

Imagine if you saw something that you quite like in the store, however you want to browse more, get more options, and then choose the best one. That often happens to me, because I am indecisive. That is when Wishlist comes in handy. Since you have a lot of products on your site, I recommend adding that feature to improve the user experience on your site. Besides, if the items on the wishlist have not been purchased, automated emails will be sent out as a reminder.

90% of people read reviews before purchasing an item. I personally do not read the description too much, I go straight on to the reviews section because that is social proof. In my opinion that is essential for every site. I highly recommend (almost insist) and adding that feature on your site. You can use Growave for that, it offers automated emails within the Reviews feature as well.

The items in your store are something that every person will need in their lives. Therefore, I recommend using a Referral program by Growave to give your customers an opportunity of sharing your products with friends and getting rewarded for that. 

The sale you have seems to be a nice deal, however, when you make such a big amount off it might devalue your product. People always need to know why you have made such sales, is it a seasonal sale? or is it because there is no demand for it? Does that mean the product is bad? 

Instead of giving a discount for nothing, give them rewards for completing certain actions on your store ex. for creating accounts, for leaving a review, for sharing your site, for spending money on your site. It is not difficult for a user to do and you will get so many actions on your site, and you are having discounts anyway.

The items on your store are something that will most likely be purchased by one person several times. For better customer retention I recommend using Rewards program by Growave, that will give out various discounts depending on how much a person has spent on your store or how many actions he/she has completed (left a review, shared the site, created an account, etc.)

Growave is the all-in-one marketing platform that has
- Visual Reviews with automated emails
- Loyalty&Rewards
- Wishlist
- Instagram
- Social Login + more

Increase conversions with ease here
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Shopify Partner
1536 77 263

Hello @rbccccc,

I hope you are doing well! here is the feedback about your store:-

- Display collections on the homepage, testimonials. 

- You can start giving Loyalty Points and Rewards to WOW your customers. This will increase repeat purchase and customer lifetime value by giving points and rewards that give customers more reasons to return to your store.

- Reviews. It enhances SEO and ranking. Add product reviews and site reviews. This will help you to build trust with other visitors and increase brand recognition. Turn your customer content into sales by collecting and leveraging reviews, ratings, and Q&A. 

Enable automatic workflow emails/push for abandoned cart, win back old customers, or browse abandoned customers.

- Setup announcement bars or timers to promote your offers on the store.

- Set up web push notifications on your store and it will help you in reaching your customers and visitors directly.

To implement these customer engagement tools on your store. I would recommend you to install AiTrillion.com. It is 'All in One' Shopify app that has all the essential features in a single app and is a fully integrated app.

I am also happy to assist you in setting up the above features in your store. Looking forward to your reply soon.

We are happy to help sellers to increase sales in this BFCM.

 

Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- 13+ Shopify Apps launched on app store.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
0 Likes
Highlighted
Shopify Partner
1536 77 263

Hello @rbccccc,

I hope you are doing well! here is the feedback about your store:-

- Display collections on the homepage, testimonials. 

- You can start giving Loyalty Points and Rewards to WOW your customers. This will increase repeat purchase and customer lifetime value by giving points and rewards that give customers more reasons to return to your store.

- Reviews. It enhances SEO and ranking. Add product reviews and site reviews. This will help you to build trust with other visitors and increase brand recognition. Turn your customer content into sales by collecting and leveraging reviews, ratings, and Q&A. 

Enable automatic workflow emails/push for abandoned cart, win back old customers, or browse abandoned customers.

- Setup announcement bars or timers to promote your offers on the store.

- Set up web push notifications on your store and it will help you in reaching your customers and visitors directly.

To implement these customer engagement tools on your store. I would recommend you to install AiTrillion.com. It is 'All in One' Shopify app that has all the essential features in a single app and is a fully integrated app.

I am also happy to assist you in setting up the above features in your store. Looking forward to your reply soon.

We are happy to help sellers to increase sales in this BFCM.

 

Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- 13+ Shopify Apps launched on app store.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
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New Member
4 0 0

Thank you for your advice!

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New Member
4 0 0

Thank you for your advice!!

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New Member
4 0 0

Thank you for your advice!!!!

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