Looking for feedback on new shop

shinyobjects
New Member
2 0 0

Looking for feedback on my shop. I'm brand new at having an online business. I would love to get advice on the flaws I made as well as what I can do to make the site user friendly and the products desirable. Is there anything that would turn off a buyer?     www.shinyobjectsartwork.com

 

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AiTrillion
Shopify Partner
2736 156 509

Hello @shinyobjects, I hope you are doing well! Congrats on the new store. Here are some ways to make your store even better and make people want to purchase:

- On the homepage, you can add the section of new products or new paintings. 

- Add a review carousel on the homepage. Reviews help in increasing the brand's credibility. 90% of people read reviews before making a purchase.

- Make sure the pricing is according to the audience that you are targeting. 

- Add a discount popup to entice customers to signup.

- You need to make your store engaging. If your store is engaging then it will help you to maximize customer engagement and will reduce the bounce rate.

Add customer engagement tools like a loyalty rewards program, web push notifications, and others. If a customer leaves your store, send them a price drop alert notification with the help of a web push notification. Web push notification helps to bring back customers to your store and helps in reducing the bounce rate. You can send updates and abandoned cart push notifications to bring customers to your store.

Entice customers by giving them loyalty points on activities like sign up, leaving a review, allowing push notification, visiting a store, on birthdays, and more. This will help you to increase the email and push subscribers. You can then run email and push campaigns to reach your customers on the basis of customer behavior. This helps in increasing the conversion and retention rate.

 

Moreover, if you would like to implement the above customer engagement features/ marketing tools in your store I suggest you to install the 'All in one' Shopify app AiTrillion, a full-fledged marketing solution. It will help you to capture visitors coming to your store and will help in getting more conversions.

Hope this helps!

Sachin D | Shopify Growth Expert @ AiTrillion

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Hi @shinyobjects 

I'm Richard - CRO Expert at PageFly Landing Page Builder. 

Congrats on your new store. I have just had a look at your store. I have just some small things I'd suggest for your Homepage for a better chance of gaining sales. May it help!

1. Make a sticky header

Sticky header helps customers easily access menu navigation although they scroll down or up on your page. Customers can also quickly reach the Search field to find products with a sticky header.

RichardNguyen_0-1614844272575.png

Your header is taking up a big area now. You should make it smaller or be displayed on this place or you can find a way to stick it on the left side. It's better to make this header have different colors when you scroll. You can see an example on our website below.

RichardNguyen_1-1614844272734.gif2. Improve your hero banner

The banner is very significant in hero material. It is the first thing customers see when they visit your website. Let's get consumers to know exactly what you're having in 5 seconds first. Your current images are pretty but I think we can improve it more, it doesn’t show the attractive products you have.

RichardNguyen_2-1614844272614.png

What should you do?

- Add a premium banner. It makes your site more professional and helps attract the attention of customers 

- Display the products on the banner. As soon as they see your sign, let your customers know what you're selling. You can use slideshow, the other text color to make it highlighted. Your image is okay but it can be better. The content should be improved as my picture.

Besides, you should align your collection pictures also.

RichardNguyen_3-1614844272597.png3. Classify principal and secondary Call-to-action (CTA) button on your Home page

One crucial thing for an online store's home page is a primary call to action. With this icon, you are going to redirect customers to the page where they mostly want to take action. This also helps your store to improve its conversion rate. 

I found that you have few CTA buttons now, we also can add more CTA buttons in your hero banner, collection list (“View more" or “More detail" buttons) and below your product list (You can add “Buy Now"/”Shop Now" buttons).

RichardNguyen_4-1614844272600.png

Besides, you should define which button is the principal one, which is the secondary one. They should have suitable styles (same color for same level of CTA). The principal buttons should be the most highlighted in your page.

4. Add more content on your homepage

Besides the hero banner, I suggest that you should add more information in your homepage. It can be your collections and product lists to make intuitively what you are selling, for example, the best seller collections

Besides, you can add blogs or reviews of your customer as testimonials. Here is an example of testimonials and unique points that is displayed on our page templates, you can refer more.

RichardNguyen_5-1614844272548.png5. Have Direct Links to “Return Policy” and “Shipping Info” in the Footer

Last but not least, you should display or link to an easy-to-read Return Policy or Delivery Policy information in your footer area. Because customers are not able to fully see, hold, or test a product before buying it online is one of the reasons many users sometimes exercise extreme due careful, closely inspecting images and reviews before buying. One of major factors for decreasing purchasing anxiety and reducing the consequences of purchasing the wrong product is by having liberal return policies.

In detail of shipping policy, I suggest that you should use ‘Delivery Date’ Instead of ‘Delivery Speed’. The customer won’t be worried about it containing the weekend or buying day. These tips will incentivize customers to make purchasing decisions.

To build a better Homepage, you also can take a look at our blog here : Personalize Your Homepage (LINK )

If you find my comments helpful to you, like it or mark as a solution. Let me know if you have any questions. I recommend you take a look at our PageFly is a powerful page builder to help merchants to build pages. 

Besides building attractive and powerful pages,you should spend more time focusing on marketing strategies. 

Good luck and have a nice day! Cheers!

CRO Expert at PageFly - Advanced Shopify Page Builder - Empowering 90.000+ active merchants.
- Inspiring example: PageFly builds a complete Shopify landing page base on Nike.com
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Hi @IKanstyle 

Great job on continuing to put efforts and seeking feedback. You’ve created a great store with an interesting niche. Here are a few key actionables I recommend for you

Homepage:

  1. Noticed that on the categories of art displayed under collections on your Home page isn't to be found anywhere else. This makes navigating a bit difficult. Suggest adding the catogeries on the header and pushing the FAQ, Meet the Artist and Contacts in the footer as they dont really provide any value being upfront. 
  2. Meet the artist and about my art work can be pushed below the categories section. Also consider adding a Hero image. Its proven that having a hero image does work.

Product Page:

  1. Allow the store visitors to finish their purchase without accessing product page by adding "Buy Now" button on your product page.

  2. Since you are selling a lot of products, consider adding product badges like "Best-Seller", "Few Left", "Rare" etc. Research suggests that these badges help customers make decision making faster, easier and increase conversion.
    Use Mode Magic to do this. It's free to install and has a few forever free badges. It's free to install and your first 10 Badges  are on us.

 Hoping the above points would help you in improving your store

Feel free to reach out to me in case you have any concerns, happy to help

Saurabh K | Shopify Growth Expert @getmodemagic.com

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