My product variants is not showing up

kelvinmah
New Member
2 0 0

Hi Shopify,

I am using the Supply theme at the moment. Previously I have added variants for my products and they are showing in the store. A few days ago, I check the variants again and they have disappeared. 

Untitled.png

The variant selection used to show up in the store like the above image.

kelvinmah_0-1602051839286.png

kelvinmah_1-1602051858395.png

Please refer to the image above, the variant should be showing above the 'Quantity' tab.


Can you tell me what went wrong?

 

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Hyde
Shopify Staff
Shopify Staff
730 73 131

Hi @kelvinmah,

Hyde here from Shopify.

That's strange. Have you made any code edits to your theme? Added any third-party apps? Or updated your inventory using a CSV at all? 

All the best, Hyde.

 

Hyde | Social Care @ Shopify 
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kelvinmah
New Member
2 0 0

Hi Hyde,

Thank you for responding to my request. I have found a solution by following these steps, https://community.shopify.com/c/Shopify-Discussion/product-variants-are-not-showing-on-the-website/m...

 

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