My shop was stopped

New Member
1 0 0

dear All, 

my shop was stopped can i know the reason?

Shopify Staff
Shopify Staff
1672 173 481

Hey there, @c00735584 


Bo here from Shopify Support! 


This error could have happened for a number of reasons. Your best course of action would be to contact Support directly via one of our support channels asI cannot access your account without authenticating you as the owner. If you go to this page and click Contact Support you will be prompted to either login or continue without a store. Once you have selected an option you will be asked to ask about a topic. Search for your query and relevant help docs will populate as well as the option to proceed to live chat. 


All the Best,


Bo | Social Care @ Shopify 
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