Hey there, @c00735584
Bo here from Shopify Support!
This error could have happened for a number of reasons. Your best course of action would be to contact Support directly via one of our support channels asI cannot access your account without authenticating you as the owner. If you go to this page and click Contact Support you will be prompted to either login or continue without a store. Once you have selected an option you will be asked to ask about a topic. Search for your query and relevant help docs will populate as well as the option to proceed to live chat.
All the Best,
Bo
Bo - Social Care @ Shopify
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