You provided an image sale 50% offer main page of your store, in that image you have mentioned a “shop now”. Whenever visitors are open your website 1st they look your website banner and the function shop now is not working may be some of the members disappoints to leave website or its depends on viewers decision. Check this image https://paste.pics/e21bead19190a0e2476c0b338d02d90e and I suggest You can link url under in place of banner of your website.
Have you promoted your products through social media pages? I suggest you can provide your website/store social media page links, And I suggest you can regularly promote your products it helps for increasing of conversions.
Otherwise, Great work you have done on your store.
Yup thanks for the great info , I tried to linking the shop now button but i don’t know how I can link the image to my catalog of products , for my social media pages i only use facebook : https://www.facebook.com/BC-Marketplace-2308224636123426/
and also I have been advertising on facebook ads here are my results attached
The reasons your store is not converting is the below:
1) Redesign your "About Us" add some images - make it more fun then just text, "About Us" is the most important page on your website - it what gets you customers and builds trust
2) Your sticky header at the top is huge - not alighned properly
3) Some of your products have no descriptions or descriptions from supplier only, you need SEO descriptions
4) The formatting of your descriptions isn't right and consistent for all products - consistency is a must
5) Add some 1-2 slider images
6) Pop-up is saying 5% discount which is not so appealing, make it 10%
7) Some redesign of the blocks on homepage would do as well
If you’d like us to professionally work on all of the above - we would be happy to step in and do it for you. If interested - contact us at email@example.com
All the best!