As a new user of this shopify - I find it really very difficult to find answers
I prefer to email a customer service but obviously this is how you get in contact I guess, correct me if im wrong,
and contact is by using this public post so Yeh, I dont know stuff but I obviously I landed here to get HELP (?)
There are issues I wanted to raise
- I get lots of traffic but NO sales at all - i paid for other website to do this
- There is a problem on check out - no country - no shipping
- I cannot do a test because there is no country, no shipping, etc
This is making me nuts and extremely extremely frustrates me
It’s been 3 months - I paid for the whole year and I am nearly hitting the end of my patience
Is there a way I can just email you and I cannot do this by public other people seeing my post which i do want to remain private to raise my issues on shopify
Sorry to hear, it has to be so discouraging.
You can contact Shopify support here: https://help.shopify.com/en/questions?shpxid=708601f3-4866-42C7-BCBD-A12EE9888233#/login
As for your sales issue, we hear from a lot of store owners A LOT that they get a lot of traffic but no conversions. The reason is, you are getting the wrong kind of traffic. We’ve created a video walking you through how to do your SEO properly so that you can reach your intended audience:
If you want to send me your store link I'd be happy to check out your SEO. You can contact me using the information in our signature.
I hope this response was helpful, if it was, let me know by giving me a thumbs up!
Best of luck!
Hey @Oz-User, We will love to help you. Please provide your store URL.
Have a great day!