Not able to see Phone, email, chat support from Shopify

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New Member
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why has this been disabled?

 

Not able to see Phone, email, chat support from Shopify

 

How do i get in touch with you guys.

 

Not able to see Phone, email, chat support from Shopify

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Shopify Partner
1432 84 182

Dear Vikram_Jain,

 

Have you tried this https://help.shopify.com/en/questions#/questions ?

Best Regards
MS Web Designer
Contact: https://www.task4store.com/pages/contact-us or task4store@mswebdesigner.com
20000+ Task Completed
1000+ Satisfied Client
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Hey @Vikram_Jain,

Due to COVID and limited availability of staff, Shopify has reduced the number of available support channels. Hence the phone/chat functionality might not be back for a while. 

I can suggest a few other ways to get support:

1. Try sending a DM on their twitter handle. Shopify has a dedicated support twitter handle and I can see that they are active there. https://twitter.com/ShopifySupport
2. You can share your problem in the community forum. Fellow community members / Shopify community managers can help you find a solution.
3. You can also take a look at their help docs and see if there's a relevant blog for your issue. 

I hope you get a solution soon. Have a great weekend! 

Best Regards,
Vignesh
ModeMagic

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