Online Store Feedback

New Member
2 0 0

https://www.zimbucreations.com/

 

Hello, I am looking for feedback on this newly created store. First time using shopify so just wondering if everything is setup correctly.

 

Thank you!

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Shopify Staff
Shopify Staff
177 21 40

Hey @!

 

Cal here from Shopify, thanks for reaching out to us. I've had a look at your store and you've done some great work so far! I have some suggestions for you to improve your customer's experience: 

 

- Create a Favicon for your store, currently its the Shopify bag, but you'll want this to represent your brand. 

 

- Your message is immediately clear, which is really great work. The mission statement for your company is all over the website. However, there aren't enough product examples on the landing page. Your primary focus is to sell, so don't forget to place the product front and center. 

 

- Reviews and Testimonials: peer reviews are essential for businesses like this. We need some testimony, maybe from bloggers or influencers, attesting to the quality of the product and the authenticity of the company. You can accompany this with customer reviews as you start to make sales. 

 

- Your social links are kinda lost in the theme, you should attempt to make them a little more visible: (http://bit.ly/2Nh5hnj). 

 

How are you planning to market these products? Have you considered influencer marketing? 

Cal | Social Care @ Shopify
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New Member
2 0 0

Thank you for your feedback and much appreciated. I have taken all on board. Will add Favicon and put products on the homepage. I am going to be linking all the social media platforms up soon. Could you tell me more about influencer marketing? Is this simple facebook/instagram/pintrest ads, etc?

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New Member
8 0 0

Hi,

 

 I noticed that you don't have a support email address. By adding a support email address, you will be able to build more trust with your customers and give them another point of contact to talk to you with.

 

Thank you!

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Highlighted
Shopify Staff
Shopify Staff
177 21 40

You could approach some bloggers within your niche, and ask them to review your product. Generally speaking, this is a great way to drive relevant traffic with a genuine interest in your niche to your store. It takes a lot of the guesswork out of marketing by speaking to who you think your audience is directly. It will test the market very quickly for you, and let you know if this is a viable business. 

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

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Shopify Partner
120 8 102

Influencer marketing is a great way to get traffic to your store. If you are looking for an app to get started, I recommend Carro. It is free to use, and it will help walk you through all the steps for influencer marketing, including finding your influencers, reaching out to them, and sending them products so that they can share about your brand on their Instagram or other social platform. You can check out the app here: https://apps.shopify.com/carro

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Shopify Partner
306 15 56

Hi @zimbucreations 

 

I just took a look at your store and I think it looks really good. There are just a few minor things that I might consider changing

 

Firstly, I noticed that you don't have a FAQ section. If your customer can't find an answer to their questions they may not buy from you. Adding an FAQ section will help to add trust, and make it so your customer doesn't need to leave your site, to find an answer to their question.

 

Also I noticed that you don't have a blog. If you had a blog you would be able to drive more organic traffic to your store, plus it would help establish yourself as an expert.

 

Did you think about adding a sense of urgency. One of the main reasons why people don't buy from a store is because they feel like they can buy it whenever. A big thing that can help more of your visitors be turned into buyers would be by adding a sense of urgency to your store. One way to add urgency is to have a sale, and all sales need an end date. You can easily add a sale to your store with a countdown timer. One countdown timer that I recommend is https://apps.shopify.com/better-countdown .

 

After carefully reviewing I don't see reviews. Adding reviews would help your customers research the products they are going to buy. Plus if someone likes a product they bought from you they can leave a review.

 

Nice job on your all of your hard work so far, and I'm sure that just a few minor changes will really help.

 

Just so you know, I also created a tiny email series that has some tips on making your shopify store better https://mailchi.mp/7d8692283c12/shopify-conversion-course

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Shopify Partner
306 15 56

Hi @zimbucreations 

 

I just took a look at your store and I think it looks really good. There are just a few minor things that I might consider changing

 

Firstly, I noticed that you don't have a FAQ section. If your customer can't find an answer to their questions they may not buy from you. Adding an FAQ section will help to add trust, and make it so your customer doesn't need to leave your site, to find an answer to their question.

 

Also I noticed that you don't have a blog. If you had a blog you would be able to drive more organic traffic to your store, plus it would help establish yourself as an expert.

 

Did you think about adding a sense of urgency. One of the main reasons why people don't buy from a store is because they feel like they can buy it whenever. A big thing that can help more of your visitors be turned into buyers would be by adding a sense of urgency to your store. One way to add urgency is to have a sale, and all sales need an end date. You can easily add a sale to your store with a countdown timer. One countdown timer that I recommend is https://apps.shopify.com/better-countdown .

 

After carefully reviewing I don't see reviews. Adding reviews would help your customers research the products they are going to buy. Plus if someone likes a product they bought from you they can leave a review.

 

Nice job on your all of your hard work so far, and I'm sure that just a few minor changes will really help.

 

Just so you know, I also created a tiny email series that has some tips on making your shopify store better https://mailchi.mp/7d8692283c12/shopify-conversion-course

 

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