Oops, something went wrong. What happened? This shop is unavailable

New Member
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-is my domain name and for the past one week now my store is been unavailable which is very bad for my electronics sales pls has someone ever had this problem and get it solved before ?

i've contacted customer care and all they do is compose a message like its scripted just to keep you waiting for noting what can i do from my side pls ?


or i should just move on to another eCommerce thats seems to be more better than shopify  ?