People only visiting the home page

New Member
2 0 0

Hi Guys,


am having some issues getting people to go to my product page. almost 90% of the visitors see only the home page and leave. any advise on this ? my website is


Thanks alot


@Thermal2 ,


I just had a look at your website.  I have noticed a few minor things that you might consider taking.


Work on UX: Your vsitors visits only homepage and decide to exit it, because they don't find it intriguing to stay on it. So it increases bounce rate of homepage. Bounce rate can decrease if you provide a better overall user Experience. Scattered information or too much distractions can create a bad user experience which is the number one reason for high bounce rate and low conversions.



Homepage Design: Homepage designs guides your visitors around your website. To engage visitors you need to work on homepage layout design.  Include trust indicators on the homepage. Homepage content should be strategically decided. You can add ‘offers & discount banners’ on the homepage to engage users.

Work on the website speed. Your google page speed score is only 59. Low mobile page speed may kill your traffic and affect your conversation. For greater success and to deliver a great user experience you should focus on mobile score as well.

Featured Images: The featured image captures the first attention of the user. Use interesting taglines on banner images to captivate user attention.

Menu-Fonts: Ensure text is user-visible while web fonts are loading. Choose a font that is easier to read even from further away.


I hope you like it!!! If you have any questions, don’t hesitate to ask!!

Thank You!

If helpful then please Like and Accept Solution. Free Website Review and advice for sale from Hire us
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Hi @Thermal2 

It seems that your store sell 1 products only and you have displayed everything on the Homepage, which is also your landing page, am I right? :) So I could understand why the visitors don't go further.


I have a few ideas jotted down here, hope that they can be useful:

1.  Have 1 primary CTA, which is "Shop now" and make it clear and prominent. You have several CTAs: Shop now, Discover now, View all features, View details... which can be confusing to visitors. Keep 1 CTAs as primary and have 1-2 secondary CTAs to support it.


2. You promise the bottle keeps water hold or cold for 24 hours => so use this number in your bannerThermal Bottle & Co– Thermal Bottle & Co 2020-04-01 14-37-16.png


3. Make your text easy to scan as your visitors won't read, they glance and scan. I'd suggest you move Product highlights to the 1st column and the Product Description to the 3rd columns. People usually read from left to right, from top to bottom, so make sure that you are displaying your most important information first :)Thermal Bottle & Co– Thermal Bottle & Co 2020-04-01 14-38-55.png


4. Use bolder color for the buttons: many buttons on your home page are blending with the background color, which doesn't draw me to click. You can choose current hovering color for the normal state of the button and the lighter color when people hover.Thermal Bottle & Co– Thermal Bottle & Co 2020-04-01 14-42-45.png


They are just some of my comments. I've gotta leave now. But if you have more questions on other pages type, you can leave your question is this topic, I'll be sure to answer :)

PageFly - Advanced Shopify Page Builder - Empowering 90.000+ active merchants.
Survive 2021 with top secrets from e-commerce leaders

Dear Thermal2,


Header/Footer -- 

Customize your header and footer with specific functionalities. Your header should offer a smart toggle search bar where people can type in the products they’re looking for as well as go for sticky header.


Also, create a slide out cart, a cart icon with item calculator.


Home Page -- 

A lot can be done to your homepage to make it more informative & attractive. Add prompt CTA buttons with a hero banner that syncs well with your store theme & branding. This banner should include info like free shipping, offers/deals like 50% off, etc. Below the hero banner, create categories for all your products in a slider that engages customers. Check this demo store for more idea:


Your Unique value proposition should be highlighted on your homepage. Add testimonial carousels, announcement bars, product slideshows and make your homepage SEO friendly to increase your site traffic and conversions. 

Best Regards
MS Web Designer| MS Web International | Task4Store
Contact Us: OR
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Shopify Partner
1956 124 436

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Hey Thermal Bottle Co,

"Site abandonment" has really become a major issue these days leading to loss of sales and visitor trust. This is considerably due to the fact that many ecommerce stores are not presented in a well professional manner bringing about a negative impression in the visitor's mind. To get rid of this issue, you need to optimize your store in the following manner:

  1. Shift the "tagline" on the "blue header template" to its "center" rather than the left corner and its font should be bold as well for better clarity and visibility.
  2. Instead of including "product images" from the product page near the store footer, add "Instagram images" there for better brand promotion.
  3. The "product page" looks a "little congested".To combat this, arrange all the different colors of the "color swatch filter" horizontally to avoid improper alignment.
  4. Also, the "product image" should be somehow "smaller" in size and proper gap needs to be maintained between the "main product image" and its "different variants".
  5. The "font color" of the "product description" is "pale". Make it "black" for "better customer notice and attention".
  6. "Paypal and Amazon Pay" if added to the alternate payment methods would provide the customers a variety to pay with ease according to there requirements.
  7. Filters are very important for customers in order to identify the correct product from the huge catalog. So, you should look for advanced filter options for your store.
  8. You can also install one of the most popular app Growwave which is all in one marketing platform that helps store owners increase conversions with ease.
  9. Finally, I would also recommend replacing the default search with an advanced search like Sparq which allows synonyms, advanced custom tag filters, spelling correction, and other such features. Visitors with search are high intent users and their conversion rate is higher than normal users.
    Check out the features live here
    You can use Sparq free trial for as many products in your store. After the trial period, you can enjoy with Sparq’s Free Starter Plan for upto 1000* products.

Really wishing that the visitors cross the homepage and view the product page giving you lots of views and sales.

Neha :)

Sparq is a fast and beautiful product filter and search solution for Shopify store owners. It allows store owners to add a custom tag, metadata, or variant based filters on their collection page and upgrade their default search to an extremely fast, more user-friendly and feature-rich search.
Shopify Partner
381 34 153

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Hi @Thermal2 


I see that you have received some great feedback regarding the site itself. In my opinion, the core issue is laying in the way the site is promoted and the traffic is driven. 


The site itself is great and the homepage gives a lot of information about the product and its features. The CTAs are there. 

The thing is that not every single person needs a bottle that holds heat or cold, especially now that we are all staying home, and we can always make a fresh cup of coffee or grab something from the fridge. The thermal bottle will come in handy to people who travel a lot, for example the hikers. I love hiking myself and from that point of view I can guarantee I would love to have something like that in my bag. 


As a solution I recommend two things: 

1) You can start a referral program on your site. That way if a person likes your product, he/she can suggest it to some of the friends and get discounts for that. The trick is that we tend to trust things that were referred to us by someone we know in person. So chances are one customer will at least bring another one along:) 

You can use Growave for that. We have 10 great features -Reviews, Wishlist, Rewards, Social Login, Instagram, Discounts etc. There is a free plan available also, we are offering an extended trial on the COVID-19 period. 


2) You can partner up with a company that sells a complimentary item. So they are not your competitors but you have the same target audience. You two can feature one another's products on the site or even make a partnered giveaway. 

I have recently read  case study of how one company on Shopify (I think) run a short term campaign and increased sales and the customer base drastically. 

Please let me know if you are interested, I will try to find that article. 



 Hopefully, I managed to help you. If so, please let me know by liking this post. 

 Take care and stay healthy <3

Growave is the all-in-one marketing platform that has
- Visual Reviews with automated emails
- Loyalty&Rewards
- Wishlist
- Instagram
- Social Sharing + more 

Increase conversions with ease here
Shopify Expert
1241 111 310

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I was attacked with multiple popups right when I landed on the site. This made me feel a little spammed and made me want to leave the site (only honest feedback here 🙂).


Screen Shot 2020-04-01 at 8.35.57 AM.jpg


I would consider A/B testing no popups (or 1 delayed popup) vs your current popup situation and see how that changes engagement and time on page (2 key factors for SEO and conversion rate).


If you need help setting up tests let me know.



Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfillment + more automations).
More apps: Theme Scientist (A/B testing), Tip Jar (add a tip button), File Optimizer (optimize CSS, JS, Liquid).
Shopify Partner
3005 174 549

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Hey @Thermal2, Your store looks really great. 

I would recommend you to add a loyalty reward program and web push notification. You can engage your customers by giving them loyalty points on activities like on signing up, allowing for push notification, leaving a review, visiting a store. In this way, the number of push subscribers will increase, reviews will increase, newsletter subscribers will increase. You can send push notification to your customers in real-time which will help you to bring back visitors to your store and will help in winning back the losing customers. 


Have you tried the integration of web push notification with the loyalty reward program?


To implement this you can install It is a fully integrated app and with automation, you can track each and every activity of your customers and send push notification in real-time which will result in sales. It is an all in one Shopify app. You can check it out. 

Sachin D | Shopify Growth Expert @ AiTrillion

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New Member
6 0 0

Could you guys help me I'm having the same problem?