Please can I have some feedback on my store

Tourist
7 0 0

Hello everyone, I have updated my store and would be very grateful for some feedback. It's here:  www.dollyandfriends.com.au

Many thanks!

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Shopify Partner
844 21 243

Hi @DollyAndFriends !

Add clear CTAs - help to show what to do next. Hero banner on your homepage is a key to make a connection with every visitor. You should clearly communicate what your website is about.

I have also found that there are only a few products in your store, try adding more products so that your customers will have a lot of options to select from.

Homepage designs guides your visitors around your website. To engage visitors you need to work on homepage layout design.  Include trust indicators on the homepage. Homepage content should be strategically decided.

Social media has become a huge thing nowadays. I highly recommend taking advantage of that and adding Instagram galleries on your homepage. It will help drive traffic from your site on to your account and vice versa.

The items on your store are something that will most likely be purchased by one person several times. For better customer retention I recommend using Rewards program by Growave, that will give out various discounts depending on how much a person has spent on your store or how many actions he/she has completed (left a review, shared the site, created an account, etc.)

Growave is the all-in-one marketing platform that has
- Visual Reviews with automated emails
- Loyalty&Rewards
- Wishlist
- Instagram
- Social Login + more

Increase conversions with ease here
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Shopify Partner
2072 116 375

Hello @DollyAndFriends, I hope you are doing good! You should add customer engagement tools that will help you to make your store engaging and interactive. If your store will be engaging then it will help you to engage the traffic coming to your store and convert them into your prospective or paying customers. Getting a sale is great but to make customers purchase from you again here when the importance of engaging customers in an online store comes into the picture.

Engage your visitors coming on your site by giving loyalty reward points which will increase repeat purchase and customer lifetime value, chatbot, email marketing, web push notification, reviews, and many others. It will help you to run your store smoothly and decrease the bounce rate.

 

Hope this helps!

If you would like to implement the above features/ customer engagement or marketing tools in your store. I would recommend you to install the all in one Shopify app AiTrillion. You can check it out. I am sure you will find it useful.

Sachin D | Shopify Growth Expert @ AiTrillion

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