Problems with billing

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New Member
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Hello guys, how are you doing?

I had some problems with this month billing, it was charged 2 times. 

I cant find an e-mail or support phone to contact you guys. Help me please.

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Shopify Staff
Shopify Staff
503 42 67

Hey, @ThiagoCarvalho!

Ash here from the Shopify team. Welcome to the Shopify Community! 

It sounds like you have some questions with your shops billing, and I'm happy to take a closer look to help identify what's going on. I'll need to authenticate you on the shop in question first, so I've sent you an email to the email address associated with your Shopify Community account. Please reply to that email, and we can dig into this together! 

Ash | Social Care @ Shopify 
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