Sites disappeared

New Member
2 0 0

I need help. Im disappointed i cant find a number. I built a site online and have left it for a week or so as it said it would save the site i have now paid the monthly bill. And i cannot find the site i spent months building. Please could someone help me asap. I have a meeting with a sales rep in a couple of days hence buying the shopify and im trying to find out hwere all the content has gone. It said it would be saved 

Shopify Partner
110 12 18

Hey @TomCallaghan77 , 

You should try reaching out to Shopify Support.
Shopify has started a callback service to handle support requests you can find it here:

Due to COVID and limited availability of staff, you might not find a slot to book a callback. In such a case I can suggest a few other alternatives get support:
1. Try sending a DM on their twitter handle. Shopify has a dedicated support twitter handle and I can see that they are active there.
2. You can also take a look at their help docs and see if there's a relevant blog for your issue. 

I hope you get a solution soon.

Best Regards,

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