Store closed cannot regain access

[Empress77]

Ticket# 22473319  Tried to get customer service help for almost 2weeks with no response. Can't log into account shopify boots me out. I'm very very new and I'm sure I made some type of error. Just need to get back to business. Thanks for all your help guys. 

[Hyde]

Hi @Empress77,

Hyde here from Shopify.

Thank you for the ticket number! I quoted that to the relevant team and they assured me they've reached out to you today to resolve the matter. Thank you for your patience.

All the best, Hyde.