Why I can't access my shopify site?

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New Member
2 0 0
Why I can't access my shopify site?
http://n95.best

There are a lot of orders that haven’t been sent yet. If there is no access, the customer will not receive the goods.
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Shopify Staff
Shopify Staff
309 31 47

Hi, @!

 

Rose here from Shopify. Thanks for reaching out!

 

I'm sorry to hear that you're having difficulty accessing your site. Have you received an email from Shopify about this? If so, I would suggest replying to that email directly for more context.

 

If you haven't received an email, please let me know and I can investigate this further for you.

 

I look forward to hearing from you.

 

Cheers!

 

Rose | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
2 0 0
thanks for your relpy.
I never get any emails.
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Shopify Staff
Shopify Staff
309 31 47

Since you haven't received any information on your store and why you no longer have access to it, I would like to investigate this further. In order to do so, I will need to move this conversation to email.

 

I will be contacting you very shortly so we may take a deeper look into this.

 

Cheers! 

 

Rose | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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