My shopify store is around 1 month old and so far I have 1000 visitors, however I only have 9 purchases. Most of the time, people visit my website, surf the pages and leave without checking out or even adding to cart.
So far I have advertised on Facebook and Instagram, I have also reached out to many instagram influencers related to my merch, in order to advertise my products and to feature my website.
Is it possible to know the reason why only ~~1% of people are buying? Might it be the website design, composition,..? Or is it the prices?
Help would be greatly appreciated!
I like your products, and have identified possible reasons why people may not be purchasing from you.
I hope this helps!
I think it can be improved. :-)
We also recently opened our store (https://masskoupons.com/) and we get a lot of traffic from Facebook, but no sales. I think we have had one or two sales?
We are on Facebook (https://www.facebook.com/MassKoupons/)
Twitter (https://www.Twitter.com/MassKoupons/) and people visit our site for a few seconds and leave.
We have had almost 100 sales so far, but we use other sources. We don't realy on Facebook.
I think that's pretty good that you have had 9 sales in a month. Is just the beginning, it will get better! ?
Keep improving your site and don't give up!
Everyone, please come visit my our site for "Magic Bunny Savings." ?
If anyone is willing to like our business Facebook page or follow us on Twitter, we'll gladly like yours AND follow back. It's a win-win!
Let's help each other. ??
I would get rid of the pop up box that keeps saying 'someone has just purchased a bla bla bla in the last hour' as:
A, its obviously a lie (as you state very limited sales)
B, customers don't care
C, looks amateurish and is very very annoying.
When we launch a new website/service/product, we first doing branding and we try to bring awareness.. word-of-mouth - therfore - is needed..and thats why micro-Influencers make sense in your case.
9 purchase orders is a very good beginning, and very impressive actually!!
I agree with you that pop ups can be irritating. However, not always. I limit myself a lot on what I display on my website, because if I'm not careful, these apps instead of "helping" my business, they can easily impact sales in a negative way. I'm also using the same app ("So and so in AL just purchased...."). As far as I know, this are real sales. At least mine aren't fake. :)
Why not displaying that customers are actually buying? ?
I have 101 sales in only weeks that I've been opened. It only shows the last transactions.
For now, I will continue using it. Perhaps, once my business takes off, I won't need it.
In short, if you are selling, there is nothing wrong with showing it off. ?
PS, follow us on Facebook everyone! ??
I welcome criticism on my website. :)
Thank you for your reply!
The popup does not generate fake customers, people that show up in the popup are recent buyers however the timing is incorrect. It says 6 hrs ago for example but the customer bought 1 week ago. Anyway, I got rid of this popup and I'm focusing on influencers how to get more traffic.
Great to see that the popups have gone! alot of the aps that claim to drive more sales are just pure drivel and are there just to forward your customers private data back to their own servers exposing your customers to junk mail.
Your refund page could also do with editing as you state:
"Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases"
Unless you are going to start selling food etc etc its alittle bit pointless stating so.
My store is several years old now. At one point I was getting sales frequently. But now seems everything has stopped. I do not do a lot of ads on Facebook right now. I use Instagram and Pinterest. Someone take a look at my site, tell me what you think. www.what-chawant.com
There is always room for improvement. There is so much information, someone is always telling you something different.
Hey What-Cha Want,
The store needs a lot of improvement from the customer point of view. Following points need to be noted:
Hope your store starts getting sales once again.