business has been identified as presenting an elevated level of risk for customer disputes

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New Member
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Hello, 

 

i just opened my store 6 weeks ago, i only had 1 sale so far, and now i received an email from Shopify telling me that my business has been identified as presenting an elevated level of risk for customer disputes and that they unable to support with Shopify Payments.

 

im not sure what to do at this point, i emailed Shopify, can anyone here help me or give me advise on what to do?

 

Thank you

 

James

 

 

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Shopify Partner
1758 110 317

Dear James2020,

 

May we know which payment method you are using and your targeted customer and country?

Best Regards
MS Web Designer | MS Web International | Task4Store
Contact Us: https://www.task4store.com/pages/contact-us OR task4store@mswebdesigner.com
9.9/10 Customer Rating | 1000+ Happy Clients | 100% Satisfaction Or Money Back Guarantee
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