can't add menu items

danjoyce
New Member
11 0 0

I can't add menu items

Only the two

I'm just setting up my store

and in the process, I seem to have deleted. my main menu

can anyone help?

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Hi @danjoyce ,

can you please send me your store's link with .myshopify.com extension? i will send you a request for collaborator access through which I can help you fix this problem

thank you

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec
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Hyde
Shopify Staff
Shopify Staff
733 73 131

Hi @danjoyce,

Hyde here from Shopify.

All the steps to configuring your navigation are outlined here. There's a great video that walks you through the process:

Could you explain a little more about what problems you're encountering and why you think you've deleted your main menu, please?

I look forward to hearing from you!

All the best, Hyde.

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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danjoyce
New Member
11 0 0
When I add a menu item, main menu is no longer an option
None of my menu items are being added to the menu on my page
I’ve tried the approach you emailed
And it doesn’t work
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danjoyce
New Member
11 0 0

This doesn't work

Here is my Shopify store:

https://danjoyceart.com

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danjoyce
New Member
11 0 0

dan-joyce-art.myshopify.com

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danjoyce
New Member
11 0 0

I don't get the option for main menu when adding a menu item from navigatio. I think this may be why my menu items aren't adding

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danjoyce
New Member
11 0 0

I've tried all of that!

Whatever is going on, I can't add menu items

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danjoyce
New Member
11 0 0

THIS ISN'T HELPING!!! I'VE DONE ALL THE NAVIGATION STEPS AND MY ITEMS ARE NO LONGER ADDING!!! THE ONLY THING I CAN THINK IS THAT THE MAIN MENU AND FOOTER MENUS ARE NO LONGER AVAILABLE!!! FIX THAT SO THAT I CAN ACTUALLY USE THE SHOPIFY STORE I'M PAYING FOR!!!!

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Hyde
Shopify Staff
Shopify Staff
733 73 131

Ok, I'm going to send you an email. If you could please reply to that email from the email address you yourself used to open a store with us, I will be able to take a closer look at that for you. 

I look forward to hearing from you. 

All the best, Hyde. 

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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