does anyone know how to contact shopify support

jewelrycafee
New Member
1 0 0

need help contacting support

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Ren7
Shopify Staff
Shopify Staff
693 47 105

Hi there, 

This is Ren from the Shopify Support team, thanks for reaching out. I'm happy to help you out here, just let me know what I can do to assist!

Regarding our support page, we've shifted to a web callback model to help our merchants faster. To contact our support team to request a callback, first head to this link and log into your store. Once you've logged in, you'll be prompted to ask about a topic:

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 Doing this will present you with links to relevant documentation on our Help Center, but there will also be an option to contact us directly if you require further help: 

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Clicking on this button at the bottom will then present you with the different support options available: 

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 If you don't yet have a Shopify store or are unable to login, you can choose the "Continue without logging in" option at the start and continue through the same process.

 

Ren | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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