This is an accepted solution.
Ash here from the Shopify team. Welcome to the Shopify Community!
I understand you're experiencing some problems loading your online store and I'm happy to help out with this. I see you're using Chrome as your browser and have tried clearing your cookies. Are you receiving an error message when trying to access your site, or is it simply not loading? Here are some troubleshooting steps for you to try:
If the issue persists after trying the above steps, please reply back here to let me know. Please also include your shops URL in your reply so I can test it out on my end and try to replicate the issue.