i have problem when users open my site photo

nabilalshihaby
New Member
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when the user open my website from Facebook links  many pictures didn't upload 

how can i solve it 

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Hi @nabilalshihaby ,

I don’t know the exact cause of this particular issue, but do check the format of images, og:image tag, network connection and the aspect ratio and image size as requirements vary across platforms. Else you can report a problem to Facebook. They will troubleshoot it for you.
https://www.facebook.com/help/186570224871049.

Also check the speed of your store.

Thanks!

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