shopify admin is slow and giving error..

NKARTHIK246
New Member
3 0 0

for the last 2 to 3 weeks, shopify admin is not loading properly and giving error. is anyone else facing same problem. there is no communication from shopify in this regard.

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Olivia
Shopify Staff
Shopify Staff
624 64 119

Hi, @NKARTHIK246.

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for sharing your concerns with our network. I haven't been able to find any similar reports, or replicate the error you described on my end. Can you please try some of these local troubleshooting steps with me:

  • Try clearing cache/cookies of current browser
  • Try from a different, up-to-date, browser
  • Try from a different network connection

If the issue continues to persist at that point, please share the following details with me:

  1. Screenshots of the error you are seeing
  2. Relevant timestamps
  3. Name of your Internet Service Provider (ISP) + your region

That will help us narrow down where the problem is stemming from and work towards a resolution.

I look forward to your reply,

Olivia | Social Care @ Shopify 
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