shopify store  need help

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New Member
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Hey, Shopify 

I´m creating my first shopify store 

When i click on a product and I want to select  specific product it just disappear, the color variants AND the add to cart button, what can i do?

Thanks you for your help!

az44

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Shopify Expert
168 40 75
Hello, please post a link to your store so the community can take a look.
Did I provide you with a working solution? Give me an Approved Solution!

Likes are appreciated as well :)
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New Member
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At the moment I am still adding product so you need a password to go in 

https://urbanfashionking.com

PASSWORD

fiverr

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Shopify Expert
168 40 75

@az44,

 

Unless I'm not following the issue, I can't recreate the issue on my end.  When I go to a /collections page and click on a product, I see everything that you're missing on your end. 

 

Here's what I see on your product pages: 

Screen Shot 2019-08-28 at 1.35.44 PM.png

 

I have tested this throughout 3 different browsers and different screen sizes. All looks good. 

 

Am I following this correctly? If not, please provide us a screen recording or something to get a better understanding. 

Did I provide you with a working solution? Give me an Approved Solution!

Likes are appreciated as well :)
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Shopify Staff
Shopify Staff
669 71 122

Hey @!

 

Cal here from Shopify, thanks for reaching out to us. I'm in the same boat as Shay above, I can't seem to replicate your issue. If you provide some screenshots for us we might be able to better assist with this particular issue. 


Thanks!

Cal | Social Care @ Shopify
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Untitled1.pngUntitled12.png

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Shopify Expert
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Awe, okay, now I follow and have been able to recreate it using that same watch. Quick question, are the variants out of stock that disappear once they're selected? 

 

Thanks! 

Did I provide you with a working solution? Give me an Approved Solution!

Likes are appreciated as well :)
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New Member
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No they are in Stock
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