store

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New Member
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Please people, I have just finished building my store and also loaded all the items and just when i was about to pulish, the store disappeared and kept bringing up message that it does not exit. please any advice on how i can get my store back will be appericated. I have tried to contact shopify but till can't get through to them. Please help. Thanks

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Shopify Staff
Shopify Staff
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Hey, @ognwoseh!

Ash here from the Shopify team. Welcome to the Shopify Community! 

I'm sorry to hear of the issues you're running into with your Shopify account. I'm happy to help out with this. I've just sent an email to the email address associated with your Shopify Community account. Please reply back to that email so that we can complete authentication, and I'll be able to take a closer look into the back end of your shop. If you use an alternate email address to log into your shop, please note that in your email reply so that I can authenticate you accordingly. 

Looking forward to getting some more information for you!

Ash | Social Care @ Shopify 
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