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My website doesn't work on mobile

Twannos92
Nieuw lid
4 0 0

My store has been up and running for nearly a 3 days however it does not work on any mobile device.I have contacted Shopify, but still waiting for an answer. Furthermore i bought from shopify a new domain: thegoofypetstore.com. And it's been active for 2.5 days now and only works on desktop and it doesn't work on mobile phones.. I check the settings and the new domain is active and on primary.

However, it does not work on MY mobile and I haven't had any customers, because my traffic from FB pixel are using there phone.  I already check it on my friends.family phones and it doesn't work aswell.

I want to solve this problem soon as possible. Who knows what the problem can be?

link: www.thegoofypetstore.com

 

Thank you.

3 ANTWOORDEN 3

AliasElias
Nieuw lid
7 0 0

It’s working for me, if you’ve been using the same phone and browser it could be the faulty page is still in your cookie & catch. I would advise deleting them and check again.

Twannos92
Nieuw lid
4 0 0

Thanks! Yeah, its working again. I did something wrong with my settings and changed it. And now its working again !

IMNOTNAKED
Bezoeker
1 0 0

How did you solve this issue? I have the same problem, thanks!