Can Not access my Online Store from nowhere

New Member
1 0 0
Hello Guys, I’ve tried to contact support but from my country seems imposible to get ahold on them, they never answer the phone.
see I just set Up the entire store, I started on the 14 days free trial but now on day 10th I finished the set up , paid for my plan and went Live...well if I enter the domain name wich I had long before www.pradocigar.com it takes me to a generic page that shows my store is coming soon.... I don’t even find it if I google it, why is this happening if everything is supposed to be ready to Go ?
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Excursionist
60 10 13

Hi Fprado.

 

Have you connected you domain to your store? If not, just follow the instructions on this page: 

https://help.shopify.com/en/manual/domains/add-a-domain/using-existing-domains/connecting-domains

 

Feel free to also ask me any questions directly.

 

Cheers.

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