Inconsistency in Staff Account Numbers, when you altered your plans looks like you missed a bit of text regarding account numbers.
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Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.
Thank you for bringing this to our attention. What plan are you on at the moment? That first image is showing you the benefits of upgrading to the "Shopify plan" and the second image looks like your plan is the basic plan with only two staff accounts? Is this correct?
Does this make a bit more sense or am I mistaken in what you are referring to? I can definitely see how the wording is confusing though and I will be happy to pass that along to our Shopify developers as we love feedback from everyone to help us improve the platform in any way.
If I have picked this up wrong, however, please let me know.
Lulu | Social Care @ Shopify
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I can see that now, not the most obvious at first glance (I read "current plan" and skipped to the list).
Just set up a basic store for a client, and that was also asking about staff accounts so that caught my eye.
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