Website has become unresponsive

Tasha2
Excursionist
23 1 8

Hi I have just loaded my website to check on it and have discovered it has become slow to load and both chrome and edge says page is unresponsive. The images look blurry and I have never come across this before. Is this a Shopify thing, a theme (Shopitmized) issue, or have a just got bad internet coverage at the moment (usually pretty good)?? This is in Australia. Any suggestions appreciated. Thanks.

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24by7themes
Navigator
354 54 61

Hello @Tasha2 ,
Please share your store url.

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JohnCodes
Shopify Partner
81 6 42

Hi @Tasha2 

Feel free to post your store URL and I'd be happy to take a look.

If this randomly started happening without any theme/code changes being made, it could definitely be a network issue. If the issue still persists for an extended amount of time, then it may be caused by something else. Hard to tell at the moment.

Thank you.

 

Developer at SpeedBoostr (Shopify optimization and dev agency).
Try out our Shopify Analyzer (free performance analysis tool).
Check out Order Automator (app that auto tags + fulfills orders, and more automation)
More Apps: Theme Scientist (A/B testing tool), Tip Jar (add a tip button to your store), File Optimizer (optimize CSS, JS, Liquid)
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deivisperis
New Member
5 0 0

don't worry about that, sometimes chrome and edge are wrong

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