product page load lags

Highlighted
Trailblazer
158 4 22

Hi guys,

I'm having issues with product page loading.

Some customers click on a product image and the product page won't load or the page will load only after the customer clicks on a different link.

Website is: Thetinycrate.com.au

 

any help would be appreciated

 

thanks

 

Jess 

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Shopify Partner
207 4 16

Hi, Jess welcomes to the community kindly share the specific URL which is creating a problem. Thanks and Best Regards 

If helpful then please Like and Accept Solution.
Do you need custom changes on the store or want a complete speed optimization? Hire me.
Need a dropshipping expert or wants to alive your dead dropshipping store?
Feel free to contact me at Syedmustafanadeem99@gmail.com
1 Like
Highlighted
Trailblazer
158 4 22

hi syed

 

its when people click on one of the products on the homepage. 

 

https://thetinycrate.com.au/products/alphabocks

 

thanks

 

jess

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Highlighted
Shopify Partner
207 4 16

It's working well on my side can you do a screen recording of a bug and send me to Syedmustafanadeem99@gmail.com so I can fix this. Thanks and Best Regards

If helpful then please Like and Accept Solution.
Do you need custom changes on the store or want a complete speed optimization? Hire me.
Need a dropshipping expert or wants to alive your dead dropshipping store?
Feel free to contact me at Syedmustafanadeem99@gmail.com
1 Like
Highlighted
Trailblazer
158 4 22

thanks syed

 

email has been sent

 

thanks a lot

1 Like
Highlighted
Shopify Partner
207 4 16

Did you receive my reply there I am waiting for your positive reply? Thanks 

If helpful then please Like and Accept Solution.
Do you need custom changes on the store or want a complete speed optimization? Hire me.
Need a dropshipping expert or wants to alive your dead dropshipping store?
Feel free to contact me at Syedmustafanadeem99@gmail.com
1 Like
Highlighted
Trailblazer
158 4 22

hi syed

i received you email and have responded back

 

thanks 

jess

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