400 bad request" currency format is invalid"

maseeda
New Member
2 0 0

Hi there,

I have completed my Shopify store and integrated thirdparty payment providers (as Shopify payments doesn't operate in our country).

The result when someone tries to make a purchase is "400 error currency format is invalid".

Please help me out,

Maseeda

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Michal_Morek
Shopify Partner
821 72 137

Hi @maseeda 

Sincerely hope you're having a great day!
I've read your problem and, before providing a solution, would like to analyze your website. Then, I will provide a solution to you up here - on the forum.
Could you share your website URL? And if your website is password protected, then also provide a password

Useful resources:

Fix “Parameter Missing or Invalid” errors

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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maseeda
New Member
2 0 0

Hi @Michal_Morek Thanks for answering my inquiries.

Here you can check my store, www.zeative.com

You will encounter the problem once you try to make a purchase.

Thanks,

Maseeda

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Michal_Morek
Shopify Partner
821 72 137

Hi @maseeda 

Hope you're having a great day!

I just tested a purchase on your online store and I encountered the problem. Did you try to contact the support (Payfast??) team of the payment processor you used?

What country is your store based in? Are there no other payment methods to use? Having your customers redirected away from your store before they can pay can increase the abandoned cart rate.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425