I'm trying to cancel a test order too, that I did as I was charged the shipping and taxes on my monthly shopify invoice and now in order to cancel the order (to get my refunded the shipping and taxes) as required, I have to cancel the fulfillment BUT I don't have an option to "CANCEL FULFILLMENT". Help?!
I accidentally forgot to turn off test mode when I lauched my store. someone tried ordering but they kept getting the message that it is in test mode. they contacted me and I turned if off and then their order went through and it says that its been paid for but on my sales section it still says that I have $0 in sales.
how do I know that its actually been paid for?