Abandon Carts

BAccessorized
New Member
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Why On Some Abandoned Carts Does The shipping Not Show Up ? 

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Dirk
Shopify Staff
Shopify Staff
825 91 188

Hey, @BAccessorized 

If the customer does not visit the shipping page to add a shipping fee or the shipping fee is also free, then the email won't be sent and there wouldn't be shipping info on some of your abandoned carts.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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