Happy to help get this reviewed! If the account does not have an outstanding invoice then we can look into adding trial time to temporarily allow access to your store to download your invoices. However; if there is an outstanding invoice then it will require paying the outstanding amount before access can be provided. In order for me to help, I will need to verify the store via email. For this, I have sent you an email titled "Shopify Forum Support" requesting further information. Please respond to that email to continue the request.