Account put on hold

New Member
2 0 0

I had my account put on hold after 2nd sale and 1st was sent back from my bank they was supposed to send it back I sent customers orders and didn’t get paid cAuse Shopify is holding my money I wish I never use this!!!

Shopify Staff
Shopify Staff
707 37 100

Hi, @Kelzbeautyllc


That sounds like a frustrating situation to be in. Without looking into the account, I can't provide insight into why the hold was placed, so I've shipped you an email to get this reviewed. If you can follow up there, I can get the ball rolling on helping to get this resolved. 


Chat soon!

Peter | Social Care @ Shopify
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