Activating Shopify payment

Shopify Partner
1 0 0
It won’t let me activate Shopify payment method, saying my shop phone number is missing.
Shopify Staff
Shopify Staff
1400 139 383

Hey there, @Mossheadd 


Bo here from Shopify Support! 


I am sorry to hear that you are experiencing this issue. What I would recommend in this case is clearing your browser's cache. You can do so as per this guide. Once the cache is cleared, please go to Settings > General and make sure your phone number is listed with your address:

Once this has been filled in go to Settings > Payment Providers and complete your Shopify Payments setup.


Welcome to the platform by the way! Here are some great articles here on making sure customers find you:


Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!


All the Best,


Bo - Social Care @ Shopify

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