Activating Shopify payment

Highlighted
Shopify Partner
1 0 0
It won’t let me activate Shopify payment method, saying my shop phone number is missing.
0 Likes
Highlighted
Shopify Staff
Shopify Staff
1400 139 383

Hey there, @Mossheadd 

 

Bo here from Shopify Support! 

 

I am sorry to hear that you are experiencing this issue. What I would recommend in this case is clearing your browser's cache. You can do so as per this guide. Once the cache is cleared, please go to Settings > General and make sure your phone number is listed with your address:

Once this has been filled in go to Settings > Payment Providers and complete your Shopify Payments setup.

 

Welcome to the platform by the way! Here are some great articles here on making sure customers find you:

 

Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!

 

All the Best,

Bo 

Bo - Social Care @ Shopify


Was my reply helpful? Click Like to let me know!
Was your question answered? Mark it as an Accepted Solution
To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes