Addresses not being accepted for delivery

Highlighted
New Member
1 0 0

Hello,

I am new to Shopify (set up my store this morning).  We deliver fresh fruit drinks and so aren't really "shipping" our product.  I want to charge a delivery fee if the delivery address is outside a certain radius.  It appears to work well when my delivery address is in Maryland, but doesn't when I choose a location in Virginia or DC.  I started with the radius from my delivery area as 50 miles then increased it to 100 mi.  Still no luck.  The annoying thing is that the error message I get says, "Some items in your cart don't ship to your location.  Contact the store for more information." and "We don't offer shipping to the United States" - which we obviously do, because if I input a Maryland address I can go through all the way and place my order.

Does anyone have any suggestions?

Thanks!

0 Likes