Adress verification

New Member
2 0 0

Hi everyone, I see on my admin page that my payments are on hold and that I need to verify my adress by providing a utilities bill. The thing is,  I am renting a room and the utilities bills are not in my name. Is there another to verify my address?

Shopify Staff
Shopify Staff
223 76 39

Hi @Slowlife92,

Happy to help.

If you can tell me where your business is located, I can confirm any other accepted forms of documentation to verify your address and get your payouts back on track. 


June | Social Care @ Shopify 
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