Aliexpress Says Delivery Has Taken Place - No Response From Customer

Highlighted
New Member
1 0 0

I received notification from Aliexpress that delivery has taken place in the USA (Epacket).  I think an automated email was sent to the customer from my store.  I'm new, so not sure if that happens automatically.  I sent a manual email to the customer to verify whether he received his order.  Delivery apparently took place 2 or 3 days ago.  What now?  Do I click on Confirm Order Received in AliExpress so they can pay the supplier and send a note to Aliexpress that I haven't received confirmation yet?  Please help!

0 Likes