Alternatives to Stripe for supplement retailers

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Tourist
9 0 2

Hi all

We're using the Bold App for subscription orders and initially used Stripe as the payment gateway. Stripe just notified us that they'll be closing our account in 14 days because we sell "pseudopharmaceuticals" (we're a natural supplement company). Any recommendations on gateways that deal with natural supplement retailers?

I viewed Braintree's faq's and they also list "pseudopharmaceuticals" as prohibited vendors. Authorize.net charges $25/mo in addition to transaction fees that's prohibitive for our current sales volume. Thanks

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Shopify Staff
Shopify Staff
208 0 8

Hello Juldeh, Brandon here from the Shopify Guru Team :)

You can use the Payment Gateways page to see a list of all the gateways available in your country, and use that as a guide to find one that will work for you. We do not have a list of ones that specifically allow the sale of pseudopharmaceuticals though, so you might need to reach out to a few to determine who will work best for your company.

Hope that helps :)

You can always reach out to us on phone/email/chat as well!

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