Anyone know how to fix this ?

New Member
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when setting up my Shopify store, I may have incorrectly put in my the wrong details for my bank account. But im sure I didnt because im receiving payouts.. I am now receiving and error: 


To change your bank account, make the following changes:

  • Old account must match the information we have on file. Contact support if you need further help.

The problem is, I can't match the old information as I don't know what error I made.


My bank account is also in the same currency which my store operates so I don't think that is the issue. 


Any suggestions on how I fix this?