Shopify provides the ability to provide multiple package options but does not allow us to assign those package dimensions to a product without paying an additional $10/month for an add-on app?
Moving from Wix & Etsy dual platforms and hoping to consolidate to SAVE money, I am unfortunately finding that other providers have a better physical product ecommerce systems, and as a new user am disappointed to find that Shopify has yet to join 2021 standards that other ecommerce platforms have adopted...
Is there a plan in place to add this simple and basic feature that is essential for physical product businesses? Wix charged $23/month for their basic ecommerce plan and includes this very basic feature, and has an in depth API to edit landing pages - etsy doesn't cost a thing in comparison
I'm a little lost on the "value" my $29/month brings other than bare bone skeletons that will LOSE me money when the default package and shipping improperly charges my customers meaning I have to then pay more for shipping than what Shopify is charging. I figured at the very least it could do what WIX does surely because it costs more. My mistake.
The basic fee is clearly labeled as "All the basics you need for starting a new business" - How does your company not think this feature is a basic need that should be automatically included? The competitive shipping rates don't really mean anything unless it's accurate in the first place.
Are there any steps being taken to address this? Or am I just wasting my time, money, and frustration before I've even been able to use Shopify for a full month?