Blank payment details . I have loaded payment methods but the area to fill in card details in blank

New Member
1 0 0

I have loaded payment methods ón my admin page .

when its time to check out , the area to fill in card details is blank. Its seems impossible to actually get an answers . i did email , start a chat , yet i got no reply . Whats going on . This appears on both my webpages and its just becoming a nightmare . Is this the service i'm paying for ?

Shopify Staff
Shopify Staff
816 50 103

Hi there!


Don here from Shopify. :)


Sorry to hear that you haven't been able to get through to us so far.


Can you let us know which payment gateways you have added to your store so far?

Have you set up an account to use with whichever gateways you want to add?


If you could also maybe drop a link to your store here so we can check it out, that would be great!


I look forward to hearing from you. :)


Don | Social Care @ Shopify
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